A STUDY ON SIX SIGMA APPLICATIONS IN HR PRACTICES AT PNC INFRATECH

Abstract

This study looks into how Six Sigma is used in human resources at PNC Infratech, a well-known Indian company that builds infrastructure. A company's human resources department plays a crucial role in the pursuit of operational excellence by lowering process variation, raising worker output, and guaranteeing employee happiness. Six Sigma has helped PNC Infratech streamline their training processes, reduce staff attrition, increase hiring speed, and fortify their performance management standards through the use of DMAIC and data-driven decision-making. In order to determine how effective the process improvement was, the study first investigates the most pressing issues, then applies quality management approaches to identify their root causes. Shorter cycle times, more accurate hiring processes, and improved employee productivity are just a few of the quantitative benefits that have been discovered through implementing Six Sigma in human resources. The study's findings point to Six Sigma as a promising framework for transforming HR processes. The infrastructure sector has a systematic strategy to enhancing strategic HR efficiency that might have a significant impact.